Carolina Middleware, Inc.

Clients

“DHS”

Department of Homeland Security, Customs and Border Protection (DHS/CBP)

CMW is providing Solution Architecture with Interoperability, Integration and Application Security to develop CBP's e-Customs comprehensive modernization through the Automated Commercial Environment (ACE), funded at $3B. We have delivered Infrastructure Architecture and Interoperability that connects CBP to government systems through data integration across heterogeneous applications and interfaces with participating Federal government agencies such as the Department of Homeland Security (DHS), the Department of Justice, Department of Transportation, U.S. Coast Guard (USCG), and worldwide carriers and trade participants. The architectural scope includes physical infrastructure, networking, OS routing, and firewalls; application security; and the use of EDI and ETL to manage large data streams. The 2015 Government Accounting Office (GAO) report to Congress cites ACE as one of only two DHS-wide programs where schedule and costs have remained stable. This is attributed to adoption of an Agile software development methodology, consolidation of ACE infrastructure, use of cloud services and open source software, along with lowered licensing costs.

“USCG”

USCG

Designed and developed the US Coast Guard's (USCG) aviation logistics software system (Mil Std. 498) with a team of twenty developers. The technical solution included business process modeling and software development for flight documentation, aircraft maintenance and aviation logistics.


“AMTRAK”

AMTRAK

Developed and delivered the comprehensive Passenger Reservation Revenue System with a custom Customer Relationship Management (CRM) solution and Data Warehouse (1.3TB) for three Amtrak call centers with 1,500 agents. The system provides sales and revenue reporting, Human Resources, payroll integration with SAP, agent performance metrics and business intelligence reporting, via a dashboard.